Job Description

Overview

Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia.

Position Summary:

The Operations Manager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations.

Key Responsibilities

· Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites

· Support clinical and administrative teams to ensure smooth daily operations

· Collaborate with vendors and property managers to maintain facility standards and address site-specific needs

· Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts

· Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies

· Assist with onboarding and training support staff in collaboration with HR and department leads

· Identify process improvement opportunities and implement solutions to enhance service delivery

· Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel)

Qualifications

· Bachelor’s degree required; healthcare, business administration, or related field a plus

· Minimum of 4 years of relevant operational management experience, preferably in a healthcare or multi-location environment

· Healthcare background is required, especially in a specialty or ambulatory care setting

· Proficiency in Microsoft Excel and other office productivity tools

· Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment

· Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors

Benefits

· 401(k) retirement plan with company match

· Comprehensive insurance: Health, Dental, and Vision

· Paid Time Off: 10 days annually

· Sick leave and national company-paid holidays

· Professional growth and development opportunities

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