Job Description
Job Title: Desktop Technician
Core Hours: M-F 8 am-5 pm
Length of Contract: Ongoing contract 6+ months!
Pay Rate: $23-25hr
We need Hands-On people who have experience with the deployment and setup of various technical equipment!
Must Haves:
- 2-3 years of related work experience
- Sound knowledge of imaging tools (SCCM preferred)
- Ability to work well under tight deadlines and meet expectations of service delivery.
- Excellent written and verbal communication skills, with the ability to effectively interact with customers at all levels.
- Ability to effectively prioritize and execute tasks with a sense of urgency.
- Strong communication skills and exceptional customer service orientation.
- Deploying and/or supporting Windows 10 in large enterprises
- Working knowledge of Microsoft operating systems and software products (e.g., OneDrive, Outlook, Productivity Apps)
- Valid driver’s license and reliable transportation
Plusses:
- Healthcare experience, and/or with EPIC specifically a big plus!
- Troubleshooting skills of networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
- Related certifications a plus (Network+, A+, Windows, Dell, etc.)
- Working knowledge of Active Directory
- Preferred Healthcare experience (e.g., medical office, multi-office clinic, hospital)
Responsibilities:
- Deploy standard PC images and final configuration to end-user computing equipment within multiple healthcare locations.
- Perform complex installations and configurations of desktops, laptops, associated peripherals, and related software in a hospital and medical clinic environment.
- Update asset tracking documentation and provide a daily update to the leadership team on team performance.
- Report problems (both technical and operational) and take appropriate action to resolve or escalate issues quickly.
- Follow up with end users to ensure issue resolution, quality, and customer satisfaction.
Job Tags
Ongoing contract, Contract work, Work experience placement, Work at office,