Job Description

The Emergency Department Clinical Educator is an excellent clinician who assists the Adult and Transitional Care leadership team in providing educational support to staff, patients and families. Works in collaboration with the medical and hospital staff to provide multidisciplinary care of patients. Utilizing knowledge of educational needs in a healthcare environment and adult learning principles, the Emergency Department Clinical Educator provides for the development of selected core curriculum, program planning and clinical oversight for new and existing staff. Has instructional responsibilities to improve the quality of care and applies good verbal and non-verbal skills to achieve service goals of good clinical outcomes, customer satisfaction and a positive work environment. Participate in maintaining compliance with the Joint Commission (TJC) and Center for Medicare/Medicaid standards and conditions of participation. Having oversight for clinical practice, thus requires possession of clinical knowledge concerning the applicable standards, guidelines, and regulations to analyze, direct and facilitate nursing care of patients. Assess and meet the education needs of nursing staff. Responsible for assisting in planning, implementing and evaluating the Emergency Department quality performance improvement programs through departmental and interdepartmental quality improvement and organization wide planning activities. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good verbal and non-verbal skills to achieve service goals of customer satisfaction and a positive work environment.

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

• Accountable to Executive Director of Emergency Services for overall work performance.
• Acts as a resource in identification of hospital staff with specific expertise for education and/or need for remediation and develops opportunities for growth.
• Assists with organization and facilitates annual updates for all staff, including regulatory topics, skills days, and BLS/ACLS/PALS/MAB/MICN training and retraining.
• Develops and implements a systematic process for the assessment, development, and evaluation of the facility’s health care staff in order to promote positive patient outcomes and experience.
• Demonstrates understanding and commitment to the facility’s IRAISE values, mission, vision, goals, policies, procedures, role expectations, and other functions needed to perform in the Emergency Department.
• Demonstrates a thorough understanding of the adult/Pediatric learning process and is able to apply the process in instructing, guiding, and evaluating the learning of others. Ability to adapt to unique age related, development, or cultural/language needs of participants.
• Demonstrates clinical performance in the department, acting as a clinical resource.
• Demonstrates clinical experience and/or expertise in ED monitoring devices: defibrillator, invasive/non-invasive hemodynamic monitoring, external pacemakers, Zoll hypothermia monitoring, etc.
• Demonstrates excellent communication skills in relationships with management, staff, physicians, patients, families, and the community.
• Displays a professional commitment to the organization, supporting the unit team and promoting unity and teamwork intra/interdepartmentally through positive working relationships.
• Maintains clinical expertise by attending educational programs, reviewing pertinent literature, clinical practice, and networking with peers.
• Participates in classroom and clinical orientation of new employees, providing for coordination of preceptorships and competency validation.
• Participates in hospital committees as assigned and pertinent to specific area of practice.
• Assist and supporting Shared Governance Model
• Participates in nursing unit activities, in collaboration with the manager, and provides educational resources for staff meetings, unit in-services, and patient education.
• Participates in the Department and organization wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, quality improvement, and quality planning activities.
• Participates in the development of core curriculum and self-study modules for selected topics.
• Participates in the formulation and review of policies and procedures, standards of care, and/or standards of practice.
• Plans and participates in patient education as indicated.
• Promotes problem solving (critical thinking).
• Plans, coordinates, and conducts learning programs which are relevant to the learning needs of the hospital staff, patients/clients, and community.
• Provides a professional and competent role model for customer service and collaborative practice, acts as an administrative resource.
• Recruits, selects, schedules, and assists outside instructors for selected programs.
• Serves as a course facilitator for selected workshops and other courses.
• Supervise and evaluate the work performance of team members.
• Facilitate career development: career coaching, assisting in role transition, planning for succession, etc.
• Supports a safe, blame free and healing environment for patients, visitors and personnel.

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